"I live in Chapel-en-le-frith and drive each day to Derby where I work as a delivery driver. When my wife and I decided to bring our bathroom up-to-date I decided to take a look in Supaplumb on Canal Street as I pass there quite often during the course of a week. I was impressed by the friendly and helpful staff who encouraged me to have a look around their surprisingly large selection of units on display. It seemed a good idea to bring my wife along to share the experience. So a few days later we arrived and with just the right amount of help and advice we set about choosing our new bathroom and because of the cost savings compared with other stores we had visited we discovered we could afford the added luxury of an air-spa bath! All the units were eventually delivered and fitted and apart from two minor problems which were rectified very quickly everything went smoothly. It's now several months later and I have to say we love our bathroom and would have no hesitation in recommending Supaplumb. Excellent value for money combined with 1st Class service. Well done."
From: Derek G. Marshall Stars out of 5: ☆☆☆☆☆
"Just a note to say how pleased we were with the shower unit we purchased from you and also very satisfied with Mr Gillott the young man you recommended to us to fit it all he made an excellent job not only of plumbing extending and fitting the new shower but also making and fitting the cupboard doors alongside the unit working in a very confined space, we where very pleased with the whole thing Thank You."
From: Mr and Mrs Critchlow
"Thank you very much for the service you and your company have given us, in supplying our new bathroom, it was most reassuring to have your help in resolving any problems that might arise. Praise must go to your recommended installers, SJC installations, Alan and Steve, who carried out the work both quickly and to a high standard. They were most obliging and nothing seemed to much trouble Super guys who could be trusted to get on with the job and were clean and tidy. Needless to say, we are delighted with our new bathroom."
From: Martin and Gelenis Bairstow
"Recently we purchased new bathroom items from supaplumb to install at rosemary's mothers' home in Morley, to help her get over a broken leg a new shower with cabinet, a new disabled toilet and a new washbasin. We asked you to recommend an installer, as living in somerset we were unable to take personal control of the project. You recommended Matt Hodgkinson and i am writing to say how pleased we have been with the way Matt and his team handledthe job. The finished result is absolutely as we would have wished and the work was done to a very high standard. We provided the items and gave some guidance as to what was required, but we never met the installers and worked by phone calls. often leaving it to their judgement , which has proved very sound. i think they took due recognition that their work was very important to the future safety and well being of an old lade who will be 92 next weekend, and so we can confirm that if you are asking again for help with installers, from our experience, this team is a good choice. For the record mother was released from hospital yesterday and used the new bathroom for the first time this morning. she pronounced it was very good, and said she never thought she would see the day when she would take a shower in such a wonderful bathroom in her own home. Thanks for your help"
From: Rosemary and Christ Latham
"Thank you for your help in sorting out the problem with the shower valve. The plumber, Gavin, has replaced the faulty part and we are now "drip free". I very much appreciate the time you have taken to resolve the problem. i do wonder whether a greater attention to detail by others members of staff might have avoided the delay and the need for your involvement. this may be something you would wish to address.
From: Dr. F.J Fraser Binnie
"We refer to your order ref. T.7273, delivery & installation of which is now complete. We write to advise how pleased we were with the professionalism of all those involved . The delivery driver took the trouble to explain what was to follow, checked the delivery with me and brought the outstanding items when he said he would. SJC Installations were thoroughly competent, neat & tidy, and pleasant with it . Tony Hodgson boarded the bathroom, laid the lino and sealed it very swiftly and neatly. Will you kindly let the various know how pleased we are when you next speak to them. We thank you, too, for your time & attention, a neat & practical design, and efficient ordering. We are altogether very pleased, many thanks"
From: Sophie Blake
"I am writing to thank you for the excellent advice and service yourself & Supaplumb gave to us on the refit of or en suite. I would also like to thank you for recommending Dave Rigley. His work was excellent, clean & tidy with great attention to detail on a job that was by no means straight-forward. I would recommend Dave to anyone & he deserves to be top of your list of Plumbers/Fitters. The room looks fantastic."
From: Peggy A. Ward
"A note to thank your staff for the excellent service you recently gave us. Our bath was defective but every member of staff did all they could to ensure it was replaced, as soon as possible. I even asked for an extra booklet of taps, which the kind lady on the phone arranged to come with the delivery. A great personal service! Thank You"
From: Linda Morgan